Lowongan Kerja Customer Service Supervisor Lippo Malls Indonesia

PT Lippo Malls Indonesia - LMIR Trust is the first and only Indonesian retail real estate investment trust ("REIT") listed on SGX-ST, aims to provide exposure to Indonesia's growing retail property sector. It is established with the objective of investing on a long-term basis in a diversified portfolio of income-producing retail properties in Indonesia that is primarily used for retail and / or retail-related purposes, and real estate related assets in connection with the foregoing purposes.

Lippo Malls Indonesia ‘s retail comprises strata-titled malls and leased malls strategically located in major cities of Indonesia. The retail malls provide one-stop shopping, entertainment, dining and leisure destinations, with anchor tenants such as leading domestic retailers Matahari Department Store, Hypermart, Timezone, Times Bookstore and Cinema XXI.

Realizing the need of employees to support the development of the business, currently PT Lippo Malls Indonesia open opportunities for the prospective candidate's positions as:

Customer Service Supervisor

Responsibilities:

• Ensure every member of Customer Service’s team deals with customers in the right way
• Giving them the information they need when they need it
• As the primary point of contact for customer queries, you'd be dealing with people face to face on a daily basis.
• Responsible for providing excellent service, and making sure other members of staff present the same positive and helpful image.

Requirements:

• Minimum Diploma Degree in hospitality
• Have working experience min 2 years as Customer Service Supervisor at Mall/Retail Industries/Hospitality
• English must be fluent both in writing and speaking
• Excellence in MS Office and capable in scheduling shift
• Must have ability to work with patience and courtesy in customer relations
• Must have ability to communicate effectively, both verbally and in writing
• Ability to think quickly and logically to ensure expedient response to customer inquiries
• Must have strong organization skills
• Willing to place in Kemang, South Jakarta

If you are confident that you meet our requirements, please forward your application with complete curriculum vitae, recent photograph and other qualifications at the bellow address, to:

Email