Lowongan Kerja Customer Service Executive Wilmar Consultancy Services

Wilmar Consultancy Services (WCS) is a global business solutions company providing services in three main service categories – IT Products and Solutions, Outsourcing, and Human Capital Services. We offer innovative business solutions that help companies optimize business performance through consistent service levels, lower total cost of ownership, and higher productivity.

WCS has a strong shareholder base, which includes Wilmar International Limited. Founded in 1991, Wilmar International is Asia’s leading agribusiness group. It is a Fortune 500 company and ranks amongst the largest listed companies by market capitalization on the Singapore Exchange, and is the world's largest palm and lauric oils processor and merchandizer, with staff force of more than 90,000 people and over 300 manufacturing plants. It recorded over US$44.7 billion in revenues in FY2011.

Wilmar Consultancy Services open opportunities for the prospective candidate's positions as:

Customer Service Executive

Responsibilities:

• Our client is currently seeking qualified, highly motivated and dynamic individuals to join them as permanent employee.
• Order management which includes artwork and sample card processing, preparation and releasing of E-Checklist, creation of Interco PO
• Handling order and shipment issues from Customer/Sales/Planner/TC/MKT
• Maintain and update customer delivery information in CR system
• Validation of MFG-Pro system data against E-checklist
• Data recording of quality issue/complain in I-Care System
• Reviews and monitors order status and confirm order schedule to relevant parties
• Prepare weekly report & issue invoices

Requirements:

• Diploma or equivalent
• At least 2 years of customer service support or order control experience
• Must experienced working in a MNC environment
• Proficient in MS Office Applications, knowledgeable in advanced MS Excel is a plus
• Good communication skills with fluency in written and oral English
• Knowledge on order operation is preferred
• Highly motivated, flexible team player and able to work under pressure

Qualified candidates are invited to send their updated resume stating qualifications, experience, current and expected salaries, a recent passport- sized photograph and contact numbers to: color=magenta>

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